How to Power On Back Office UPS (Battery Backup)
Issue: The network is not powered on because the back office UPS is turned off
Note: If you are having trouble with a UPS that is not located in the back office, please open a Fresh Tech Ticket.
Precautions:
- Do not unplug the UPS
- Do not move the location of the UPS
- If you do not feel comfortable or are unsure while dealing with the UPS, please open a Fresh Tech Ticket.
- If the UPS is making a beeping noise, please open a Fresh Tech Ticket.
Steps
- Locate the UPS in the back office
- Validate that the UPS is not already on. If the UPS is on, the little screen on UPS will be lit up
- Locate the power button and hold the power button for 3-5 seconds.
- The small screen on the front of the UPS should light up and the UPS should be on and functional.
- If the UPS does not power on, please open a Fresh Tech Ticket.
