Issue: iPad is frozen or Olo tickets are not printing.

Solution: Restart the iPad

• How to Restart an iPad without a home button
• How to Restart an iPad with a home button

How to Restart an iPad without a home button:

• Press and hold both the volume button and the top button until the power off slider appears.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

 

To turn your device back on

• Press and hold the top button until you see the Apple logo.

 

How to Restart an iPad with a home button:

• Press and hold the top button
• When the slider appears, slide to power off.
  • It can take up to 30 seconds for the iPad to power off
  • If it does not shut down force restart your device.

 

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To turn your device back on

• Press and hold the top button until you see the Apple logo.