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Home > POS > Brink > Reopen a Closed Order on the Brink POS Terminal
Reopen a Closed Order on the Brink POS Terminal
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Issue: Need to reopen an order on the Brink POS Terminal

 

Requirements

  • Login access to Brink terminals at the location in question
  • Access at cashier level or higher

 

Steps

  1. Log in to the Brink Terminal. 
  2. Click "View Closed Orders" from the bottom toolbar. 
  3. If you see the order, go ahead and click it.
  4. If you don't see the order, you can search by employee that rang it in, or by Order ID. 
  5. When you click the order, it will change color to Blue.  
  6. Click "Reopen Order" from the botton toolbar. 
  7. The order will reopen in the order lane.  From here you can edit the payment, items, surcharges, void it, etc... 
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