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Home > POS > Brink > Error 331 Closing Gift Cards - Brink POS
Error 331 Closing Gift Cards - Brink POS
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Issue: Brink POS Terminal returning an error 331 - "No Rule Apply" when trying to close an order containing a gift card.   

Note: This is an error within the Brink / Paytronix integration.  The solution below was created as a work-around, based on suggestions from 24x7. 

 

Requirements:

  • Login ID to the Brink POS Terminal

 

Steps

  1. Wake up the POS Terminal and enter your ID. 
  2. From the top left, select the order in question, containing the gift card payment. 
  3. Once the order is in the order lane (where you can see the items of the order on the left), Click "Manager from the top menu bar. 
  4. Select "Clear Paytronix Customer" button.  
  5. Click "Pay/Close" to complete the order.  
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