Dec 27, 2022
360
Issue: Order tickets are not printing because a printer is not working.
Solution: Reroute printing to another printer
Requirements: Manager permissions assigned to the POS login
- Log into Aloha POS
- If you are presented with the Tables screen, click My Tables Home Page to go to the home screen
- Click Functions
- Click System
- Click Reroute Printer
- Click the printer that is not working
- Click Change Routing
- Click the printer you want to tickets to print to
- Click OK
- Submit a test order to confirm ticket are printing to the rerouted printer.
When the non-working printer has been fixed, follow the steps above to restore printing to the correct printer.